Shift Supervisor - Fort Collins Store
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. Must not include Job ID/requisition numbers as headings; fold minor metadata into short
or drop it. Must preserve all substantive info, no invention, no summarizing away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Please Note: This position will be posted through Thursday, September 24th, 2026*" maybe considered posting date; it's metadata; could be short
. Also "Please Note: This supervisory position is full-time and will require open availability (including evenings and weekends)." That's schedule info; we can include in Schedule section. Pay: $20.32/hour. That's pay. We need sections only when posting has real specific content. We have: - About the role? Could be job summary: "Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become our Shift Supervisors." Also "Job Summary The Retail Center Shift Supervisor will be responsible for day-to-day, tactical, and practical leadership of associates and teams across the entire retail center." That's about role. - Responsibilities: essential functions list (Employee Leadership, Task/Functional Leadership, Customer Focus, Cross Training). Could be under Responsibilities. - Requirements/Qualifications: Education, Experience, Other (skills). Could be Qualifications. - Skills: maybe list of abilities: communication, certification, problem solving, confidentiality, office software, etc. - Benefits: mention Daily Pay, medical/dental/vision, etc., PTO, retirement plan, PSLF eligibility. - Schedule: full-time, open availability, store hours, shift start/end. - Pay: $20.32/hour. We must not create sections with filler like "commensurate with experience". We have actual content. We must not include duplicated lines. Need to ensure we capture all substantive info. Let's extract details: From posting: - "Please Note: This position will be posted through Thursday, September 24th, 2026*" (posting date) - could be short p. - "Pay: $20.32/hour." - "Please Note: This supervisory position is full-time and will require open availability (including evenings and weekends). Our Stores are open 9 am to 9 pm Monday through Saturday and 9 am to 8 pm Sunday. Shifts for this position could start as early as 7 am and go as late as 10 pm." - "Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become our Shift Supervisors. Previous supervisory experience in retail, restaurant, hospitality, production, manufacturing or similar industries is preferred for this position. A successful Shift Supervisor will naturally become a top candidate for career growth opportunities within Goodwill's Retail Division." - "Job Summary The Retail Center Shift Supervisor will be responsible for day-to-day, tactical, and practical leadership of associates and teams across the entire retail center." - Essential Functions (list): * Employee Leadership: - Manages breaks. - Redirects staff/work teams to address call-offs. - Coaches’ employees verbally and with initial write-ups. - Provides input to reviews and terminations. - Facilitate employee purchases. * Task/Functional Leadership: - Assists in opening and closing procedures - Responsible for the verification step related to the daily sales report paperwork. - Responsible for counting drawers. - Responsible for making change between drawers and the safe. - Assist with inventory process by counting, entering, and verifying. * Customer Focus: - Plan, coordinate, and control the activities of the customer service team to maintain and enhance customer relationships, meet organizational, and operational objectives. - First escalation point for customer complaints. - Point of contact for turning down donations at Attended Donation Centers (ADC). * Cross Training: - Maintains knowledge of store procedures at the proficiency of a generalist with the ability to fill in for an emergency. - Ensure E-Commerce product is processed accurately and moving to E-Commerce efficiently. - Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product. - Maintains knowledge to the level where operations can be maintained in rare cases where no Assistant Manager or Manager are able to be on premises. - Job duties may extend beyond the tasks listed and may include additional responsibilities as required. - Qualifications: * Education: A High School diploma or equivalent is preferred. * Experience: Previous supervisory experience is preferred. Two (2) years’ retail experience is desired. * Other: - Familiar with product pricing, trends, fashions, and seasonal changes. - Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff, and peers. - Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation. - Able to obtain walkie stacker and/or forklift certification to safely operate equipment. - Able to quickly problem solve and make decisions. - Able to maintain confidentiality and follow Goodwill’s policies and procedures. - Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization. - Ability to manage corporate email and calendar (i.e. Outlook). - Able to withstand prolonged standing, bending, and lifting up to 8 hours per day. - Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. - Benefits/Perks: * Goodwill is an Equal Opportunity Employer ... (we remove EEO boilerplate) * Goodwill participates in E-Verify. (maybe minor metadata, could drop) * We promote a Safe & Drug-free Workplace. * This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. * Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. * In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. * All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. * Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. - Physical Requirements: we could include as a section? Not in allowed headings list; but we could put under "Requirements" maybe. However instructions: use headings only from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could be part of Requirements or Qualifications. Probably include under Requirements (or Qualifications). Since we have both Requirements and Qualifications headings allowed, we could separate: Requirements = mandatory (education, experience, physical ability). Qualifications = preferred skills/certifications. But we need to avoid duplication. We have Education, Experience, Other (skills). Physical requirements: able to withstand prolonged standing, bending, lifting up to 8 hours per day; varied schedule etc. That's more like requirements. Thus we can have: - About the role (h3) containing the introductory sentences about seeking candidates, job summary. - Responsibilities (h3) containing the essential functions grouped maybe as ul. - Requirements (h3) containing Education, Experience, Physical requirements (standing, lifting, schedule), maybe also certification ability? But certification is more skill. - Qualifications (h3) containing Preferred supervisory experience, 2 years retail experience, familiarity with product pricing, etc. - Skills (h3) containing communication, problem solving, confidentiality, office software, email/calendar, certification ability, etc. - Benefits (h3) containing Daily Pay, medical/dental/vision, etc., PTO, retirement, PSLF. - Pay (h3) containing $20.32/hour. - Schedule (h3) containing full-time, open availability, store hours, shift times. We must not repeat job title as heading. Must not include Job ID/requisition numbers as headings (none). Must not include boilerplate like EEO, E-Verify, Safe & Drug-free Workplace (these are boilerplate; we should remove). Also remove duplicated lines. We need to preserve all substantive information. Does removing EEO lose substantive? It's boilerplate; instruction says remove EEO/equal-opportunity/scam-warning boilerplate. So we can drop those lines. Also remove "Please Note: This position will be posted through Thursday, September 24th, 2026*" maybe considered posting date; it's metadata but not essential; we could drop or put in short p. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can either drop or put in a short p. Probably drop it to keep concise. Similarly "Please Note: This supervisory position is full-time and will require open availability (including evenings and weekends)." That's schedule info; we will include in Schedule section. Now craft HTML. We'll need to ensure we use
for each section heading, then content: either
for prose,
- for lists.
We must not include any extra tags like or . Just fragment.
Let's draft:
About the role
Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become Shift Supervisors. The Retail Center Shift Supervisor will be responsible for day-to-day, tactical, and practical leadership of associates and teams across the entire retail center.
Responsibilities
- Employee Leadership
- Manages breaks.
- Redirects staff/work teams to address call-offs.
- Coaches employees verbally and with initial write-ups.
- Provides input to reviews and terminations.
- Facilitates employee purchases.
- Task/Functional Leadership
- Assists in opening and closing procedures.
- Responsible for the verification step related to the daily sales report paperwork.
- Responsible for counting drawers.
- Responsible for making change between drawers and the safe.
- Assists with inventory process by counting, entering, and verifying.
- Customer Focus
- Plans, coordinates, and controls the activities of the customer service team to maintain and enhance customer relationships, meet organizational and operational objectives.
- Serves as the first escalation point for customer complaints.
- Acts as the point of contact for turning down donations at Attended Donation Centers (ADC).
- Cross Training
- Maintains knowledge of store procedures at the proficiency of a generalist with the ability to fill in for an emergency.
- Ensures E‑Commerce product is processed accurately and moved to E‑Commerce efficiently.
- Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment to effectively move and store donated product.
- Maintains knowledge to sustain operations in rare cases where no Assistant Manager or Manager are on premises.
- Job duties
- Employee Leadership