Shift Manager - Water Hazard
About Chelsea Piers
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
About the Opportunity
Chelsea Piers seeks a dedicated and dynamic Shift Supervisor to join our Water Hazard Bar + Lounge team. The Water Hazard is located in the Golf Club lobby of Pier 59. In this role, you will be responsible for the smooth and efficient operation of the Water Hazard by overseeing team members and ensuring a high level of customer satisfaction. This role reports to the General Manager of the Golf Club and works closely with the Water Hazard team.
Responsibilities
- Provide excellent customer service to all patrons of the Water Hazard Bar + Lounge
- Monitor and uphold qualify of service and products, ensuring they meet the style, culture, and cuisine of the Golf Club Water Hazard Bar + Lounge
- Adhere to food and safety guidelines
- Address and resolve any issues related to customer service or product quality
- Familiarize yourself and adopt training protocols and all food and beverage descriptions for staff
- Oversee inventory, stock control, and reporting
- Ensure all equipment is well-maintained, serviced, and troubleshoot as needed
- Maintain clean working areas
- Enforce zero tolerance policy regarding alcohol consumption on premises, documenting and reporting any policy violations to the General Manager
- Schedule, supervise, and support staff
- Provide additional support to team as needed during busy times
This is not a comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor.
Qualifications
About You: Skills You are professional, flexible, and have excellent interpersonal and communication skills. You can quickly adapt to the changing needs of a team and business. You have b