Shift Manager-Wage Range-$17.13-$19.50
About the role
Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Shift Managers handle various tasks such as planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, communicating with the next Shift Manager, and meeting departmental targets.
Responsibilities
- Plan and monitor shifts to ensure efficient operations.
- Maintain high standards of Quality, Service, and Cleanliness.
- Ensure compliance with McDonald’s standards and policies.
- Communicate effectively with the next Shift Manager to prepare for the following shift.
- Help departments meet their goals by addressing any issues and providing support.
- Manage inventory, daily maintenance, and cleanliness.
- Train and supervise the crew.
- Ensure food safety and exceptional customer service.
- Monitor and address safety and security concerns.
- Schedule staff effectively.
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
- A positive attitude and a willingness to work in a fast-paced environment.
- Ability to communicate effectively and manage a team.
- Flexibility with a schedule to accommodate the demands of the job.
- Must be 18 years or older to qualify for the position.
Qualifications
While not specified in the job posting, typical qualifications might include a high school diploma or equivalent, strong communication and leadership skills, and the ability to work independently and as part of a team.
Skills
Essential skills include effective communication, problem-solving abilities, and the ability to manage multiple tasks simultaneously. Leadership experience is preferred but not required.
Benefits
The franchisee offers benefits such as college tuition assistance, valuable job training, and retirement benefits. Specific details are not provided in the job posting.
Pay
The pay structure is determined by the franchisee and varies based on experience and performance. Specific details are not provided in the job posting.
Schedule
The schedule is determined by the franchisee and varies based on the needs of the restaurant. Specific details are not provided in the job posting.