Shift Manager - (RT2400)

About the role

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

Responsibilities

• Lead a Winning Team on Your Shift: Set the tone with a cheerful, can-do attitude that motivates your team; Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling; Coach team members in real-time, offering guidance and support during every shift; Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence: Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards; Ensure proper execution of inventory, vendor check-in, and promotional communication; Oversee key store processes including write-offs, cash wrap, and compliance documentation; Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability: Effectively relay important updates from the leadership team to shift associates; Monitor task completion and provide immediate feedback to drive results; Support a team culture rooted in accountability, respect, and teamwork; Proactively step in during busy times or challenges—showing your team what great leadership looks like.

Requirements

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Qualifications

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Benefits

• Medical
• Dental
• Vision
• 401(K)
• Paid time off (PTO)

Pay

Competitive pay and shift-based incentives.

Schedule

Flexible scheduling to support work-life balance.