Shift Manager-Franchise - 8238-Louisville, KY (Louisville, KY)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist in managing the restaurant during peak hours
• Handle customer complaints and resolve issues promptly
• Oversee inventory management and food preparation
• Conduct training sessions for new employees

Requirements

• Motivated, service-oriented employee
• High school education or GED
• Valid driver's license

Qualifications

• Experience in a leadership or supervisory role preferred
• Strong communication and problem-solving skills
• Ability to work flexible hours including weekends and evenings

Skills

• Customer service skills
• Leadership skills
• Time management skills
• Inventory management skills

Benefits

• Paid time off
• Health insurance options
• Discounts on products and services

Pay

$15.00 - $17.00 per hour based on experience

Schedule

Flexible schedule with potential for evening and weekend shifts