Shift Manager-Franchise - 4170-Denbigh-Newport News, VA (Newport News, VA)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist the management team in achieving restaurant goals
• Manage inventory levels and food preparation
• Handle customer complaints and resolve issues
• Train and mentor new employees

Requirements

• Motivated, service-oriented employee
• High school education or GED
• Valid driver's license

Qualifications

• Experience in a leadership or supervisory role preferred
• Strong communication and problem-solving skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service skills
• Leadership skills
• Time management skills
• Inventory management skills

Benefits

• Comprehensive health insurance
• Flexible scheduling
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule based on restaurant needs