Shift Manager-Franchise - 4083 - Saginaw, MI (Saginaw, MI)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader!

Responsibilities

• Supervise restaurant employees during their shifts.
• Ensure guest satisfaction and overall restaurant performance.
• Assist in managing the restaurant to meet operational goals.
• Oversee the preparation and presentation of food and beverages.
• Manage inventory levels and ensure proper stock rotation.
• Handle customer complaints and resolve issues promptly.
• Conduct training sessions for new employees.
• Support the Assistant Manager or General Manager in decision-making processes.

Requirements

• Motivated, service-oriented employee with a high school education or GED.
• Valid driver's license.

Qualifications

• Experience in a leadership role preferred.
• Strong communication and problem-solving skills.
• Ability to work flexible hours including weekends and holidays.

Skills

• Customer service skills.
• Leadership abilities.
• Time management.
• Inventory management.

Benefits

Not specified.

Pay

TBD

Schedule

TBD