Shift Manager-Franchise - 9712 - Saginaw, MI (Saginaw, MI)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader!

Responsibilities

• Supervise restaurant employees during their shifts.
• Ensure guest satisfaction and overall restaurant performance.
• Assist in managing the restaurant to meet operational goals.
• Oversee the preparation and serving of food and beverages.
• Handle customer complaints and resolve issues promptly.
• Manage inventory levels and ensure proper stock rotation.
• Conduct daily operations such as opening and closing the restaurant.
• Follow all company policies and procedures.

Requirements

• Motivated, service-oriented employee with a high school education or GED.
• Valid driver's license.

Qualifications

• Experience in a leadership or supervisory role preferred.
• Strong communication and problem-solving skills.
• Ability to work flexible hours including weekends and holidays.

Skills

• Customer service skills.
• Time management and organizational skills.
• Effective verbal and written communication skills.

Benefits

• Health insurance options.
• Employee discounts.
• Training and development opportunities.

Pay

• $15.00 - $18.00 per hour based on experience.

Schedule

• Variable schedule to be determined based on business needs.