Shift Manager Count Team (Drop Team Shift Manager)

Essential Functions

• Ensures the integrity of all Count transactions
• Aids in table games count and slot drop, counting money, and reconciling gaming revenue
• Prepares various reports, transfer sheets, reconciles all totals to the Soft Count Summary; forwards all information to appropriate individual(s)
• Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls
• Manages team members of the Drop Count department. Maintains all records, reports and other required paperwork in the Count Department
• Counsels and coaches team members
• Facilitates the flow of information, by attending regularly scheduled departmental meetings
• Held accountable for the accuracy and thoroughness of departmental records and reports

Essential Requirements

• Prior casino experience preferred
• Ability to stand for extended periods of time
• Ability to supervise subordinate staff members
• Ability to operate currency/voucher counting equipment
• Ability to use computer equipment
• Ability to move and lift approximately 50 pounds
• Ability to count large quantities of cash and prepare proper documentation thereof
• Ability to supervise subordinate staff members
• Experience: Three (3) to five (5) years of experience in a slot technical or guest service field with a minimum, of three (3) years in a supervisor/manager role in a high volume, complex resort casino environment
• Proven experience in a technical capacity with slot machines and slot performance systems
• Knowledge: High School Graduate or GED required, BA/BS in a related field and/or a combination of education and related experience
• Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
• Working knowledge and understanding of a broad range of slot machines and systems
• Must be able to obtain and retain a New York State Gaming Commission License

Working Conditions

• Work is normally performed in an interior resort casino environment
• Must be able to stand, walk, and move through all areas of the resort casino
• Must be able to work under pressure in a fast-paced, 24- hour casino environment and effectively deal with guests, colleagues, team members, vendors and members of the business community in all situations