Shift Manager

Requirements

• Lead shifts every week to ensure customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Perform various tasks such as planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.
• May be responsible for meeting targets during shifts and assisting in Department goals.

Responsibilities

• Ensure food safety practices are followed.
• Communicate effectively with team members and stakeholders.
• Manage inventory levels and perform daily maintenance and cleanliness checks.
• Monitor and manage quality food production processes.
• Provide exceptional customer service.
• Ensure safety and security protocols are adhered to.
• Schedule staff and assist in preparing for the next shift.

Qualifications

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Must be 18 years or older to qualify for management positions in corporate-owned restaurants.

Skills

• Leadership skills.
• Customer service orientation.
• Time management and organizational abilities.
• Problem-solving and decision-making skills.
• Effective communication and interpersonal skills.

Benefits

• Competitive pay.
• Incredible benefits package including:
• 7-14 days paid vacation.
• Archways to Opportunity educational opportunities.
• Tuition assistance and English classes as a second language.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Service awards.
• Employee Resource Connection.
• Matching gifts program.