Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the Role

McDonald’s offers a career that inspires growth, provides competitive benefits, and fosters a team environment where you can build your skills and advance. As a Shift Manager, you’ll lead shifts, ensuring customers receive a fast, accurate, and friendly experience every visit. You’ll work in a fast-paced environment, collaborating with a team to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Lead shifts, providing direction to crew and other managers to ensure quality, service, and cleanliness.
• Monitor performance during shifts and take action to meet McDonald’s standards.
• Oversee safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare them for a successful shift.
• Help assigned departments meet their goals and targets.
• Manage tasks such as food safety, internal communication, inventory, daily maintenance, and crew training.
• Ensure exceptional customer service, quality food production, and adherence to safety protocols.
• Assist with scheduling and staffing as needed.

Requirements

• Must be 18 years or older.
• Previous leadership experience is preferred, ideally in a restaurant, retail, or hospitality environment.
• Flexible schedule and ability to work in a fast-paced environment.
• Positive attitude, team-oriented mindset, and passion for delivering great customer experiences.

Benefits

• 15-25 days paid vacation.
• 10 paid holidays and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school diploma programs, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards and recognition programs.
• Employee Resource Connection for support and resources.
• Adoption assistance.
• Matching gifts program.