Shift Manager

About the role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment
• Positive team players with a flexible schedule
• Must be 18 years or older

Benefits

• 1 Week paid vacation
• Thanksgiving and Christmas paid holidays
• English classes as a second language
• Service awards
• Employee Resource Connection
• Free Uniforms
• Free Break Meals
• Paid Training
• 401(K) Plan