Shift Manager
Essential Duties & Responsibilities
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew members and other managers during the shift to ensure great quality, service and cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shift, completing paperwork timely, and helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For:
- Food Safety
- Internal Communication
- Managing team members
- Exceptional Customer Service which includes digital ordering
- Quality Food Production
- Daily Maintenance and Cleanliness
- Training
- Safety and Security
- Inventory Management
- People Practices (Supporting Recruitment, Retention, Engagement, Etc.)
Qualifications
- Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment
- Positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced McDonald's environment
- Must be 18 years of age or older to be a manager
Physical Demands
- Must work a schedule that fits the restaurant needs
- Stand and walk for long periods of time
- Bend, stretch, twist, or reach out
- Use muscles to lift, push, pull and carry objects: occasionally up to 40 pounds and frequently up to 10 pounds
- Complete tasks, works positions with repetitive motions
- Hear sounds and recognize the difference between them
Benefits
- Great pay with yearly raises based on performance
- Monthly performance updates and semiannual performance reviews
- Paid Time Off
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English or Spanish classes as a second language
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term disability, life, and accident insurance
- Service awards
- Bonuses up to 2 times per year *when qualifications are met
- Instant Pay
- McPerks
- Dr on Demand
- Meal discounts
- Advancement Opportunities
- Paid Training
- Flexible schedule
- Bereavement pay
- Uniforms, including shoes