Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA.

Pay

$16.00 - $20.00 per hour, depending on experience and availability.

Benefits

• Tuition Reimbursement
  • Full-time restaurant manager or staff of a participating Franchise Owner/Operator: $3,000 in Tuition Assistance each year if:
    • You work a minimum of 30 hours per week for that Franchise Owner/Operator.
    • You are in good standing as determined by the Franchise Owner/Operator.
  • Restaurant crew (including maintenance), part-time manager, or part-time office staff of a participating Franchise Owner/Operator: $2,500 in Tuition Assistance each year if:
    • You are employed by the same Franchise Owner/Operator at least 90 cumulative days as of the time of the Tuition Assistance Request application completion.
    • You work an average of 15 hours per week for that Franchise Owner/Operator.
    • You are in good standing as determined by the Franchise Owner/Operator.
• Free or discounted meals
• Paid time off
• Flexible scheduling
• Closed on Thanksgiving Day and Christmas Day

About the Role

McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team is meeting McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare them to run a great shift
• Meeting targets during their shifts and helping assigned Departments meet their goals
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team players with a flexible schedule who like to have fun.
• Passion to work in the famously fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate-owned and operated restaurants.