Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers oversee the team and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Ensuring safety, security, and profitability
• Communicating with the next Shift Manager to prepare them for their shift
• Maintaining inventory, managing crew, ensuring quality food production, and exceptional customer service
• Scheduling and managing staff
• Training new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and a flexible schedule
• Passion for working in the fast-paced McDonald’s environment
• Must be 18 years or older to be considered for this role

Qualifications

Applicants should have a strong background in leadership and management, with experience in a fast-paced environment. They should be able to handle multiple tasks simultaneously and communicate effectively with both the team and upper management.

Skills

• Leadership and management skills
• Time management and organizational skills
• Customer service orientation
• Problem-solving abilities
• Ability to work independently and as part of a team

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

$18.25 - $19.50 per hour

Schedule

Shifts vary based on the needs of the restaurant and the individual's availability.