Shift Manager

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for a variety of tasks including planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning and executing shifts to ensure high-quality service
• Maintaining cleanliness and quality of food production
• Ensuring adherence to McDonald’s standards for service, quality, and cleanliness
• Communicating effectively with the team and the next Shift Manager
• Monitoring and addressing safety and security concerns
• Meeting and exceeding departmental targets
• Managing inventory and daily maintenance
• Training and supervising the team

Requirements

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred
• Positive attitude and ability to work in a fast-paced environment
• Flexibility with a willingness to adapt to a dynamic work schedule
• Ability to communicate effectively and manage a team
• Must be 18 years or older