Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, meaning the franchisee is solely responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Meet targets set during the shift and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service and food production quality.
• Handle food safety and internal communication.
• Manage crew effectively.
• Perform various administrative tasks as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Qualifications

Applicants should submit their applications directly to the independent franchisee, who will be the sole decision-maker regarding employment matters. No application materials will be forwarded to McDonald’s USA.

Skills

Effective leadership, strong communication skills, and the ability to manage multiple tasks efficiently are essential.

Benefits

• Competitive pay starting at $16+ per hour.
• 15-25 days of paid vacation.
• Opportunities for education through Archways to Opportunity, including high school degree completion, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Short- and long-term disability, life, and accident insurance.

Pay

$16+ per hour, depending on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the franchisee and may vary.