Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They oversee the team and other managers during a shift to maintain high standards of quality, service, and cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction
• Ensure compliance with McDonald’s standards for quality, service, and cleanliness
• Manage inventory, daily maintenance, and cleanliness
• Train and supervise staff
• Communicate effectively with the next shift manager to prepare for their shift
• Meet and exceed targets set for the shift
• Support departments in achieving their goals
• Ensure food safety and internal communication
• Handle scheduling and managing the crew
• Address any issues that arise during the shift

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexibility with a willingness to adapt to the demanding nature of the job
• Age 18 or older

Qualifications

Not specified

Skills

Not specified

Benefits

• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Employee Resource Connection
• Free uniforms
• Reduced meals
• Paid vacation after one year
• Flexible hours

Pay

Competitive pay

Schedule

Flexible hours