Shift Manager
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.
About the Role
McDonald's Works for Me. Get a job that inspires your best and moves you forward. Choose your hours, pursue your education, build your skills, and be yourself. Our team thrives on energy, purpose, and leadership while delivering delicious food and feel-good moments. From here, you can go further than you thought possible with college tuition assistance, valuable job training, and retirement benefits.
Responsibilities
Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Responsibilities include:
- Planning and monitoring performance during shifts to meet McDonald’s standards for Quality, Service, and Cleanliness
- Taking action to ensure team success, including safety, security, and profitability
- Communicating with the next Shift Manager to prepare them for a smooth transition
- Meeting shift targets and supporting assigned departments in achieving their goals
- Overseeing tasks such as:
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality environment
- Flexible schedule and ability to thrive in a fast-paced environment
- Positive team player attitude
- Must be 18 years or older
Benefits
- Competitive pay: $21.00 - $25.00 per hour
- 15-25 days paid vacation
- 10 paid holidays and an 8-week sabbatical every 10 years
- Education opportunities through Archways to Opportunity, including:
- High School degree programs
- College tuition assistance
- English as a second language classes
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid Leaves of Absence
- Service awards
- Employee Resource Connection
- Adoption Assistance
- Matching gifts program