Shift Manager

Requirements

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Perform various tasks such as planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.
• Maintain food safety, manage inventory, conduct daily maintenance and cleanliness checks, oversee quality food production, and provide exceptional customer service.
• Manage crew, set and meet targets, and assist in achieving departmental goals.
• May be responsible for food safety, internal communication, inventory management, daily maintenance, and cleanliness.
• Manage crew, quality food production, exceptional customer service, safety and security, scheduling, and training.

Qualifications

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and enthusiasm for working in a fast-paced environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Skills

• Leadership skills
• Customer service orientation
• Attention to detail
• Time management
• Problem-solving abilities
• Communication skills
• Teamwork

Benefits

• 7 - 14 days paid vacation
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Service awards
• Employee Resource Connection
• Matching gifts program

Pay

• Competitive pay

Schedule

• Flexible schedule to accommodate the fast-paced nature of the job