Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the Role

McDonald’s restaurants are staffed by great people, and we’re looking for more like you. If you’re interested in a satisfying career with competitive benefits, growth opportunities, and a fast-paced environment, we’d love to have you join our team.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during shifts to maintain Quality, Service, and Cleanliness standards.
• Plan for each shift, monitor performance, and take action to meet McDonald’s standards.
• Oversee safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare them for a successful shift.
• Help assigned departments meet their goals and targets.
• Manage tasks such as food safety, internal communication, inventory, daily maintenance, crew management, food production, customer service, safety, security, scheduling, and training.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• 15-25 days paid vacation.
• 10 paid holidays and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school diploma programs, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid Leaves of Absence.
• Service awards.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.

This posting provides an overview of the role, but it is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions.