Shift Manager

About the role

The role involves leading shifts in a McDonald's restaurant operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Monitor performance during the shift, take corrective actions as needed, and ensure compliance with McDonald’s standards.
• Maintain safety, security, and profitability, and communicate effectively with the next Shift Manager to prepare them for their shift.
• Meet targets during your shift and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness, and ensure exceptional customer service.
• Handle food safety, internal communication, and scheduling responsibilities.
• Train new employees and enhance existing skills.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Additional Info

Benefits include competitive pay, educational opportunities through Archways to Opportunity, medical, dental, and vision coverage, disability insurance, paid and unpaid leaves of absence, and a 401(k) plan. Employees also receive free meals and uniforms.

Note: The information provided in this application will be forwarded to the independent franchisee, who is the sole employer and decision-maker for employment matters. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.