Shift Manager
McDonald's · Philadelphia, PA · 1 mo ago
ManufacturingFull-time
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters at the restaurant.
About the Role
McDonald’s offers a career that inspires growth, provides great benefits, and fosters advancement. As a Shift Manager, you’ll lead shifts, ensuring customers receive a fast, accurate, and friendly experience. You’ll work with a team that values energy, purpose, and leadership while building skills in a fast-paced environment.
Responsibilities
- Lead shifts, ensuring Quality, Service, and Cleanliness standards are met
- Monitor team performance and take action to maintain McDonald’s standards
- Oversee safety, security, and profitability during shifts
- Communicate with the next Shift Manager to ensure smooth transitions
- Help assigned departments meet goals and shift targets
- Manage food safety, internal communication, and inventory
- Oversee daily maintenance, cleanliness, and crew management
- Ensure quality food production and exceptional customer service
- Train and schedule crew members
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality environment
- Positive team player with a flexible schedule
- Passion for working in a fast-paced environment
- Must be 18 years or older
Benefits
- 15–25 days paid vacation
- 10 paid holidays and an 8-week sabbatical every 10 years
- Education opportunities through Archways to Opportunity, including high school completion, college tuition assistance, and English language classes
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and long-term disability, life, and accident insurance
- Paid leaves of absence
- Service awards
- Employee Resource Connection
- Adoption assistance
- Matching gifts program