Shift Manager
About the role
Shift Managers lead weekly shifts, ensuring customers receive a fast, accurate, and friendly experience at every visit. They oversee the team and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
Responsibilities
Plan and monitor shifts to ensure team meets McDonald’s standards.
Communicate with the next Shift Manager to prepare for their shift.
Meet and help meet departmental targets.
Manage inventory, food safety, and daily maintenance.
Train new employees and assist with customer service.
Ensure safety and security protocols are followed.
Requirements
Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
Positive attitude and ability to work in a fast-paced environment.
Flexible schedule and willingness to work in a dynamic, fast-paced setting.
Must be 18 years or older.
Qualifications
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to manage multiple tasks simultaneously.
Basic computer skills.
Skills
Leadership and management skills.
Customer service orientation.
Attention to detail.
Problem-solving abilities.
Benefits
Competitive benefits package, including health insurance, retirement plans, and paid time off.
Pay
Salary range based on experience and qualifications.
Schedule
Variable schedule to accommodate restaurant operations.