Shift Manager

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for planning shifts, monitoring performance, enforcing McDonald’s standards, managing safety and security, and preparing the next Shift Manager for their shift.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment
• Must be 18 years or older to be a manager in an independent franchisee-operated restaurant

Qualifications

Competitive pay starting at $15.00 per hour, paid time off available to eligible employees, flexible scheduling, unpaid leaves of absence, education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $3000/year, and English classes as a second language. Free High School Diploma Program for eligible employees, free meals while working, paid training, uniforms, health benefits, birthday gift card, and advancement opportunities through management training program.

Skills

None specifically listed, but strong leadership, communication, and problem-solving skills are required.

Benefits

• Competitive pay starting at $15.00 per hour
• Paid time off available to eligible employees
• Flexible scheduling
• Unpaid leaves of absence
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $3000/year, and English classes as a second language
• Free High School Diploma Program for eligible employees
• Free meals while working
• Paid training
• Uniforms
• Health benefits
• Birthday gift card
• Advancement opportunities through management training program

Schedule

Shifts vary based on the needs of the restaurant, but typically involve working evenings, weekends, and holidays.

Pay

Starting at $15.00 per hour, with potential for raises based on performance.