Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Plan and monitor shifts to ensure great customer experiences.
• Ensure compliance with McDonald’s standards for quality, service, and cleanliness.
• Monitor safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet and help meet departmental targets during shifts.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew and handle scheduling.
• Perform food safety checks internally.
• Train new and existing staff.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and the willingness to work in a dynamic, energetic atmosphere.
• Must be 18 years or older to apply for this position.

Qualifications

While not specified, candidates should possess the necessary skills and abilities to effectively manage a shift in a McDonald’s restaurant, including strong communication, leadership, and problem-solving skills.

Skills

Essential skills include effective communication, leadership, time management, and the ability to handle multiple tasks simultaneously.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for a range of benefits, including:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbaticals every 10 years
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered for this position.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in terms of hours and days worked.