Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.

Responsibilities

• Maintain performance during the shift to ensure the team meets McDonald’s standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during their shifts and assist in meeting Department goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Train new employees as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a willingness to work in a fast-paced environment.
• The ability to manage a team and handle various tasks.
• Must be 18 years or older to apply for this position.

Qualifications

Positive team players with a flexible schedule who enjoy working in a dynamic environment are encouraged to apply. Applicants should be able to communicate effectively and demonstrate strong organizational and leadership skills.

Skills

Effective communication, problem-solving, and decision-making skills are essential. Familiarity with McDonald’s operational standards and procedures is beneficial.

Benefits

College tuition assistance, valuable job training, and retirement benefits are available to those who excel in their roles.

Pay

Details on pay rates are provided by the independent franchisee and are subject to change based on performance and qualifications.

Schedule

Shifts are typically scheduled weekly and may vary based on the needs of the restaurant and the individual manager's availability.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. You must contact the franchise organization for information about its privacy practices.