Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the Role

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during shifts to maintain high standards of Quality, Service, and Cleanliness. Responsibilities include planning shifts, monitoring performance, ensuring safety and profitability, and communicating with the next Shift Manager to prepare them for success.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
• Meeting shift targets and department goals

Requirements

• Must be 18 years or older
• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule
• Ability to thrive in a fast-paced environment

Benefits

• 15-25 days paid vacation
• 10 paid holidays and an 8-week sabbatical every 10 years
• Education through Archways to Opportunity, including high school diploma programs, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program