Shift Manager - 1063

About the role

West Star is the fastest growing maintenance repair organization in the industry. As a Shift Manager, you will be responsible for the administration and coordination of all maintenance operations for the assigned shift. This position oversees maintenance operations, resolves internal and external disputes, coordinates activities among various departments, and performs special assignments as required.

Responsibilities

• Responsible for all aircraft maintenance activities for assigned shift.
• Attends shift turnover meetings.
• Coordinates project details with Quality Personnel, Team Leads, and Parts Department.
• Reviews squawks generated and produces estimates that will be submitted for customer approval.
• Submits customer approvals and facilitates parts procurement in collaboration with the Project Coordinator Management.
• Ensures project estimates stay on track.
• Monitors hours applied to the work scope to ensure alignment with proposal and estimate sheets.
• Meets with customer, pre and post event, and communicates with customer throughout event.
• Serves as point-of-contact for assigned shift.
• Manages the maintenance updates, internally and to the customer, for assigned shift.
• Makes decisions based on safety, qualifications, and company regulations for all technicians assigned.
• Ensures all employees are being managed fairly and consistently.
• Conducts employee performance reviews.
• Reviews and assists with employee’s time sheets.
• Approves and submits employee paid time off.
• Maintains a look-forward approach for setting up manpower, equipment, and parts for the next shift.
• Monitors all company e-mail traffic to help make informed decisions.
• Leads a culture of continuous improvement in procedures, processes, and internal and external customer satisfaction to improve cost, schedule, and quality of processes.
• Effectively and clearly communicates (i.e., speak, write, read) in English.
• Performs any other job-related duties as assigned by supervisor or management.

Requirements

Education

• A High School diploma or equivalent is required.
• A&P license is recommended but not required.
• A valid driver’s license approved for airline travel and/or a valid passport is ideal but not mandatory.
• Aircraft-specific factory training is preferred.

Experience

• 5+ years of prior experience working in corporate aircraft maintenance is recommended.
• Experience with Microsoft Office 365 Products is required.
• Actual work experience must include troubleshooting, use of specialized tools, ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports, and forms.
• Experience supervising two or more-line maintenance technicians.

Skills & Attributes

• Self-motivated and able to perform in a fast-paced environment with specific deadlines and time constraints.
• Reliable attendance, including overtime and weekend assignments.
• Reliable transportation to get to work each and every day.
• Ability to direct the work and flow of multiple projects.
• Supervision of team members in daily operations and duties.
• Attention to detail with a focus on safety and quality of work.

Physical Requirements

• Lift at least 70 lbs.
• Routine walking, bending, squatting, or sitting.
• Routine or repetitive physical motion with arms and hands.
• Personal computer operations on Apple and Microsoft products, especially Outlook, Word, and Excel spreadsheets.
• Work on elevated platforms (up to 40 feet in the air) using fall protection safety gear.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Troubleshoot or evaluate system operation.
• Work with others in a professional manner.
• Coordinate projects.
• Team management skills.

Working Conditions

• The majority of work will be accomplished in a hangar environment, which can include very hot or very cold temperatures.
• Work outside during aircraft runs will occur.
• Varied positions in and around the aircraft.

Pay

The hourly rate for this position generally ranges between $35.00 - $55.00. Actual hourly rate will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. Additional compensation in the form of a shift differential will be provided if assigned to an alternate shift. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match, and employer contribution to a Health Savings Account (HSA).

Benefits

• Benefits effective day one for eligible employees.
• Medical, Dental, and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Life Insurance, Disability Benefits, and Supplemental Benefits.
• 401(k) Plan with Employee Contributions and Employer Match.
• Paid Company Holidays and Weekly Paid Time Off Accruals.
• Flexible Work Schedules including 5x8, 4x10, and 3x12.
• Weekly Competitive and Industry Leading Pay.
• Bonus Opportunity based on Company and Site Performance.
• Internal Mobility and Career Advancement opportunities.