Shift/Department Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Planning and monitoring shifts to ensure customer satisfaction.
• Maintaining standards for quality, service, and cleanliness.
• Ensuring compliance with food safety regulations.
• Communicating with the next shift manager to prepare for their shift.
• Meeting and exceeding departmental targets.
• Managing inventory, daily maintenance, and crew scheduling.
• Ensuring safety and security protocols are followed.
• Providing training to new and existing staff.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with a willingness to adapt to a dynamic work schedule.
• Ability to communicate effectively and manage a team.
• Age 18 or older.

Qualifications

While not specified, a high school diploma or equivalent is typically required. Relevant certifications or licenses may be beneficial.

Skills

• Leadership and management skills.
• Customer service orientation.
• Attention to detail.
• Time management and organizational skills.
• Effective communication skills.

Benefits

• Up to 15-25 days of paid vacation.
• 10 paid holidays and an 8-week sabbatical every 10 years.
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language.
• Healthcare benefits, including medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee resource connection.
• Adoption assistance.
• Matching gifts program.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in hours to accommodate personal commitments.