Shelter Worker

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet the needs in His name without discrimination.

Knowledge, Skills And Abilities Required

• Must be able to pass criminal background check
• Must be a team player committed to the common purpose of assisting individuals in need
• Must be sensitive and act accordingly to program participants who may be dealing with multiple traumas and stressors which may or not be a contributing factor to their housing situation
• Possess the ability to create a pleasant and friendly atmosphere
• Possess the ability to describe in writing all incidents and activities in shelter in a clear and understandable manner in a daily shelter log and incident reports
• Must be able to describe emergency situations by telephone to emergency responders and supervisory personnel

Summary Of Duties

The goal of the corps officer is to have the shelter be the extension of the services and care provided from The Salvation Army Centralia. The Shelter Supervisor would be the main contact person on all employee and volunteer concerns in the program and would respond appropriately. If there are any concerns or requests that cannot be handled, then it would need to be brought to the immediate attention of the Corps Officer.

Summary of Job Duties (Performing Nightly Shelter Duties as Needed)

• Staffing and scheduling requirements might require employee to work different shifts, as required
• Each shift will be 6.5 hours in length with a 30-minute lunch break that will be required to take each workday
• Requirements for the safety, staff, and clients will be the same for each shift worked
• Different responsibilities between opening and closing shifts
• Follow basic rules of operation as posted by The Salvation Army for both clients and staff
• Complete the task sheet for a particular shift, for which has been assigned
• Able to abide by The Salvation Army’s Social Services Code of Ethics
• Provide a warm, caring and courteous environment that encourages cooperation, respect and a feeling of community
• Enter pertinent information of all activities and events into the shelter daily log during your assigned shift
• Provide all program participants, staff, and volunteers with a safe and secure environment
• Regular walk throughs of the shelter sleeping area, checking the bathrooms, monitoring the shower/hygiene area, and maintaining a presence in the client areas
• Diffuse any conflicts as they arise and communicate with other staff and the Corps Officer any findings or concerns
• Distribute personal necessities to the clients as needed and as items are available
• As time permits, launder excess blankets, towels and bedding as needed
• Support volunteers who are assigned during your shifts by orienting them to the safety guidelines and responsibilities
• Attend any and all meetings scheduled by the shelter supervisory for training, planning, and operations
• Maintain strict client confidentiality keeping records secure and notifying the Shelter Supervisor of any issues/problems that they may need to be aware of during or after any given shift
• Perform other tasks as necessary as assigned or requested by a supervisor

Physical Requirements

• Ability to sit, walk, stand, bend, squat, kneel and/or twist on an intermittent or continual basis
• Ability to grasp, push, or pull objects such as files, bins, drawers
• Ability to reach overhead
• Ability to carry and place sleeping cots, storage carts, and personal possessions in the proper place as needed
• Ability to lift 35 pounds
• Ability to operate a telephone, tablet, and basic electronic equipment

Qualified Individuals

A qualified person with a disability may request modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodations needed are reasonable and cause no undue hardship. The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required.

Equal Employment Opportunity Employer

Minorities/Women/Veterans/People with Disabilities.