Shelter Staff (FT Swing)

About the role

Join Our Team as Shelter Staff and Make a Difference Are you passionate about supporting vulnerable populations and creating a safe, supportive environment for those in need? Our organization is looking for compassionate, motivated individuals to join our Shelter Staff team. In this vital role, you'll be at the heart of shelter operations, helping to maintain a secure and welcoming space for both clients and volunteers.

Responsibilities

• Ensure the safety and well‑being of shelter residents
• Utilize crisis intervention, trauma‑informed care, and de‑escalation techniques to assist clients through challenges, resolve conflicts, and navigate day‑to‑day life
• Participate in ongoing professional development and training
• Manage daily shelter operations, including cleaning, organizing, and meal setups
• Report observations and incidents to shelter leadership for proper follow‑up
• Create a calm, structured environment for clients and volunteers

Requirements

• Background in social work, psychology, human services, or a related field
• Experience working with homeless populations
• Ability to remain calm under pressure
• Ability to work well independently
• Compassionate approach to working with diverse communities

Benefits

• Generous PTO
• Medical, Dental, and Vision insurance (employee premiums paid by TSW)
• IRA with 3% employer match
• Free virtual primary and mental health care (via First Stop Health)
• Employee Assistance Program
• Educational Assistance Program
• And more

Pay

Competitive base hourly wage of $24.61 to $25.68.

Schedule

Full‑time swing shift (3:00 p.m. – 11:15 p.m.) based out of the shelter in Bellevue, WA; shifts may occur at the Kirkland, WA shelter depending on organizational needs.