Shelter Manager B

Position Overview

Shelter Manager B position oversees the shelter's daily operations, special projects/activities, service delivery and documentation, program staff, and volunteers for the shelter facility.

Schedule

• Sunday, Monday, Tuesday, and Wednesday (8 AM – 7 PM) - 40 hours weekly minimum or as necessary to achieve program objectives
• Flexibility to work business and untraditional hours to meet the program's needs

Essential Duties and Responsibilities

Resident Advocate/Shelter:

• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility
• Oversee the cleanliness and sanitation of the shelter facility to ensure clients, staff, and volunteers follow all inspections, fire codes, and health codes
• Oversee sorting and utilization of in-kind contributions, supplies, and equipment
• Oversee service documentation in client files and monitor outcomes for re-training and/or accommodation to client service delivery
• Oversee the implementation of client orientation into the shelter program
• Provide crisis intervention assistance to residents and prospective residents
• Conduct weekly walk-throughs of the shelter facility and report urgent maintenance and repair needs to the Shelter Director
• Adhere to and assist with managing the shelter services program's annual budget

Cook/Food Services:

• Oversight of menu planning and food ordering to ensure three meals and three snacks are provided daily
• Adhere to and assist with managing the food services program annual budget

Other:

• Maintain knowledge of overall agency objectives, activities, and client assistance resources
• Serve as the Manager On-call, on a monthly rotation schedule, for both Non-Residential and Residential programs, helping the client services team
• Consult the supervisor regarding any critical situations within the department
• Serve in the appropriate step in the dispute resolution process for staff, volunteers, and clients
• Assist with providing shelter and hotline coverage
• Serve as the Volunteer Supervisor, providing training and engaging volunteers
• Other duties as assigned

Supervision

• Resident Advocate Day A & B
• Resident Advocate Evening C
• Resident Advocate Night A & C
• Cook
• Volunteers

Qualifications

• Minimum of 3 years of prior administrative/program experience
• Minimum of 2 years prior experience in management

Education and Other Requirements

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience
• Must pass a criminal background check, motor vehicle report, and reference checks
• Must have a clean driving record, have automobile insurance coverage, be insurable, and have at least three years of verifiable driving experience
• Provide and maintain proof of personal automobile insurance
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance

Job-Specific Competencies

• Management of staff and volunteers, including scheduling, on-the-job training, professional growth, and employee documentation
• Ability to demonstrate leadership, communication, and problem-solving skills that encourage and empower residents to seek remedies for positive changes
• Ability to demonstrate critical thinking skills to assist staff with in-the-moment issues
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises
• Understand residential programs and the dynamics of communal living

This response is AI-generated, for reference only.