Shelter Manager
Compass Connections · San Antonio, TX · 3 wk ago
OTHROther
Fluency in English and Spanish is required.
Qualifications
- Associate degree or bachelor’s/undergraduate degree from an accredited program/university, preferably in social work, psychology, criminal justice, sociology, or a related field (required)
- Graduate degree from an accredited program/university in a related field (preferred)
- First aid, CPR, and Emergency behavior intervention certifications
- Minimum of one (1) year of related experience and/or training (required)
- Two (2) or more years of related experience and/or training (preferred)
Responsibilities
- Meet all federal and state regulatory guidelines and standards applicable to the position
- Supervise development of shift schedules and staff assignments
- Monitor zone supervisors to ensure daily progress and activities are documented accurately and in compliance with agency policies
- Assist with orientation of new children and staff
- Provide input into development of treatment plans as appropriate
- Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment
- Plan, organize, and supervise activities for children in accordance with the daily activity schedule
- Maintain a secure campus environment by conducting rounds and using proper radio communication protocols
- Serve as a positive role model for the service population
- Work evenings, weekends, and holidays as needed
- Implement Compass Connections safety protocols, including evacuating with children and staff in emergencies
- Maintain confidentiality regarding the service population and program operations
- Uphold Compass Connections professional and ethical standards, including respect for staff, children, and community members, and comply with dress code
- Supervise zone supervisors to ensure staffing levels meet each child’s physical, social, emotional, educational, and recreational needs
- Schedule appointments for children and follow up to ensure essential needs are met
- Develop and maintain effective working relationships with law enforcement, judicial officials, legal resources, medical professionals, and community resources
- Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources; address issues as needed
- Frequently traverse different areas of the physical plant
- Communicate effectively in writing and verbally in English and Spanish
- Meet all pre-determined deadlines required by program supervisors and federal partners
Requirements
- Pass a pre-employment drug screen and random drug screens throughout employment
- Provide proof of work eligibility status upon request
- Pass pre-employment and biennial criminal background checks
- Demonstrate ability to:
- Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
- Work collaboratively with staff, service providers, and professionals
- Provide crisis intervention to maintain a safe environment
- Work in a fast-paced environment while maintaining emotional control and professional composure
- Maintain computer literacy required for the position
- Work effectively both independently and as part of a multidisciplinary team without intensive supervision
- Demonstrate a working knowledge of all Compass Connections policies and procedures
- Receive an annual Influenza vaccination or obtain an approved medical or religious exemption (required as a condition of employment)
Schedule
Overnight shift: 10:00 PM – 6:00 AM