Shelter Assistant - PT- Lorain County

About the role

As a Shelter Assistant with Catholic Charities of Cleveland, you will provide a vital role to support the shelter residents by maintaining a safe, clean, and supportive environment.

Responsibilities

• Absorb and implement program objectives.
• Ensure the site programs operate smoothly in alignment with the mission.
• Oversee daily operations of the shelter or cafeteria.
• Serve and guide shelter clients.
• Transport clients to appointments and activities as needed.
• Initiate daily activities like showers, laundry, and remind clients of case management and educational programming.
• Handle medical emergencies and notify appropriate staff.
• Supervise clients and volunteers in managing client self-administration of medication.
• Manage client planned activities on shift.
• Inspect clients at shelter check-in and administer breath screens as appropriate.
• Handle referrals from case management and assist clients with housing and basic needs.
• Maintain cleanliness and sanitation of the cafeteria and restrooms.
• Enter data into Penelope or Avatar and pick up donations.
• Develop and share additional resources to better serve clients.
• Post announcements as needed.
• Model positive behavior through professionalism, communication, work ethic, and interaction with clients.

Requirements

• High School Diploma or equivalent with plus college coursework and/or technical experience or 1 year of related experience required.
• At least 21 years of age at the time of hire.
• Valid Ohio Driver’s License, provided with a copy of the driver’s license, and subject to an annual Moving Vehicle Report (MVR) check through the Department of Motor Vehicles.
• Good working and therapeutic relationships with clients.
• Good oral, written, and interpersonal communication skills.
• Knowledgeable in Microsoft Outlook and Excel.
• Experience with Avatar or case management software preferred.
• Experience working with a team of professional staff desirable.
• Flexible and willing to assist program implementation (including shift coverage).
• Fingerprinting required for background check.