Shelter Advocate – Weekend Overnight Shift

Qualifications

• Experience providing excellent customer service and inclusive services to a diverse client group.
• Strong computer skills (MS office, database system, and other software).
• Effective verbal and written communication skills.
• Time management skills and the flexibility and ability to prioritize job tasks.
• Ability to provide services consistent with Rose Brooks Center’s values, beliefs, and philosophies, centered on the principles of trauma-informed care and accessibility.
• Proven ability to collaborate within an interdisciplinary team.
• Valid driver’s license and ability to provide proof of automobile insurance.

Preferred Qualifications

• One year or more of experience working in a residential setting or crisis intervention role is highly preferred.
• Courses or classwork related to human services, social work, or related field.
• Experience in providing domestic violence advocacy.
• CPR/First Aid Certification.
• Knowledge of trauma-informed care and dynamics of domestic violence.
• Bilingual Spanish/English preferred.

Physical and Mental Demands/Working Conditions

• Ability to perform the following with or without a reasonable accommodation:
• Ability to see a computer screen, read, and complete forms.
• Ability to lift up to 25 pounds to waist level; push, pull, bend, climb, reach, sit, walk, and stand.
• Ability to transport (drive) residents on occasion.
• Ability to answer phone calls in a busy environment (hear callers and be responsive).
• Ability to use standard cleaning supplies.
• Exposure to animals (primarily dogs and cats).
• Exposure to contagious illnesses that may be present in an office or shelter environment.
• Exposure to others’ trauma.
• Ability to take personal responsibility for the effects of trauma exposure to reduce its negative impact on self and others.
• Ability to work in a high-intensity, fast-paced environment while multitasking and prioritizing responsibilities.

Hours

• Full-time, non-exempt; Friday–Monday, 9 p.m.–7 a.m., including occasional holidays.

Compensation and Benefits

• This non-exempt position starts at $20.00 per hour, with an additional 5% shift differential for hours worked between 7 p.m. and 7 a.m. and all hours worked on Saturdays and Sundays.
• Offers a comprehensive benefits package.

Additional Information

Candidates must consent to background and Division of Family Services (Central Registry/Child Abuse) screenings.

Rose Brooks Center is an equal opportunity employer.