Shelly's Bartender PT (6648)

About the Role

This position is responsible for mixing and serving alcoholic and nonalcoholic drinks to patrons of Spotlight 29 Casino and Tortoise Rock Casino bar, lounge, and/or other locations. We strive to deliver our Five Star Experience to guests and fellow team members, committing to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience by embodying our Mission Statement and Service Promise while adhering to department service standards, including: Welcoming, Proactive, Seamless, Personalized, and Valued.
• Take orders from customers or Beverage Servers.
• Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks using standard recipes.
• Prepare alcoholic or nonalcoholic beverages.
• Serve wine and draught or bottled beer.
• Collect money for drinks served and provide proper change.
• Enter items in the point-of-sale system.
• Handle cash and non-cash transactions.
• Order or requisition liquors and supplies.
• Stock and rotate bar with liquors, beer, wine, mixers, glassware, and other items needed for service.
• Arrange bottles and glasses to create an attractive display.
• Slice fruit for garnishing drinks using proper knife-handling skills.
• Replenish bar snacks such as chips, pretzels, and nuts.
• Request identification from customers when legal age is questioned.
• Replenish beverages as requested and frequently check back with guests to inquire about satisfaction.
• Perform side work as directed by management.
• Perform general cleaning tasks using standard cleaning products to adhere to health and safety standards.
• Wear uniform during work hours, meetings, and training.
• Keep all equipment thoroughly clean and notify management of any repairs needed.
• Ensure compliance with all Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to guests and vendors and assist them as required.
• Follow all safety policies and procedures and attend all scheduled safety meetings and training.
• Perform any other duties assigned from time to time.

Qualifications

• High school diploma or equivalent preferred but not required.
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
• Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Must pass periodic random drug screens.
• Must be able to pass a background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

• Regularly required to talk and hear.
• Frequently required to stand, walk, and sit.
• Occasionally required to use upper extremities, including hands and fingers, to handle or feel, and reach with hands and arms.
• May occasionally be required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl.
• Must occasionally lift up to 50 pounds and/or push/pull up to 50 pounds.
• Occasionally required to use repetitive movements to complete tasks.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May occasionally work in low-light conditions and be exposed to loud noise for extended periods.

Work Environment

• Multiple locations, including gaming facilities.
• Some enterprises are open 24 hours per day, 7 days per week; must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekends and holidays.
• Some enterprises are not smoke-free environments.
• Surveillance cameras and audio equipment monitor the premises 24 hours per day, 7 days per week.

Additional Information

The Twenty-Nine Palms Band of Mission Indians adheres to the Indian Preference Act, ensuring preference in the following order: Tribal Members, Other Native Americans, and all other ethnic groups.