Shelly's Bartender (6930)

About the Role

This position is responsible for mixing and serving alcoholic and nonalcoholic drinks to patrons of Spotlight 29 Casino and Tortoise Rock Casino bar, lounge, and/or other locations. We strive to deliver our Five Star Experience to guests and fellow team members, committing to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience by embodying our Mission Statement and Service Promise while adhering to department service standards (Welcoming, Proactive, Seamless, Personalized, and Valued).
• Take orders from customers or Beverage Servers.
• Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks using standard recipes.
• Serve wine and draught or bottled beer.
• Collect money for drinks served and provide proper change.
• Enter items in the point-of-sale system and handle cash and non-cash transactions.
• Order or requisition liquors and supplies.
• Stock and rotate the bar with liquors, beer, wine, mixers, glassware, and other items needed for service.
• Arrange bottles and glasses to create an attractive display.
• Slice fruit for garnishing drinks using proper knife-handling skills.
• Request identification from customers when legal age is questioned.
• Replenish beverages as requested and frequently check back with guests to inquire about satisfaction.
• Perform side work as directed by management.
• Perform general cleaning tasks using standard cleaning products to adhere to health and safety standards.
• Wear a uniform during work hours, meetings, and training.
• Keep all equipment thoroughly clean and notify management of any repairs needed.
• Ensure compliance with all Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to guests and vendors and assist them as required.
• Follow all safety policies and procedures and attend all scheduled safety meetings and training.
• Perform any other duties assigned from time to time.

Requirements

• High school diploma or equivalent preferred but not required.
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
• Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Must pass periodic random drug screens.
• Must pass a background suitability investigation.
• Must obtain a Tribal Gaming License and all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

• Regularly required to talk and hear.
• Frequently required to stand, walk, and sit.
• Occasionally required to use upper extremities, including hands and fingers, to handle or feel, and reach with hands and arms.
• May occasionally be required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl.
• Must occasionally lift up to 50 pounds and/or push or pull up to 50 pounds.
• Occasionally required to use repetitive movements to complete tasks.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May occasionally work in low-light conditions and be exposed to loud noise for extended periods.

Work Environment

• Multiple locations, including enterprises open 24 hours per day, 7 days per week.
• Must be flexible to work any and all hours, including weekends and holidays.
• Must be available for emergency calls 24/7.
• Some enterprises are gaming facilities and may not be smoke-free.
• Surveillance cameras and audio equipment monitor the premises 24 hours per day, 7 days per week.

The Twenty-Nine Palms Band of Mission Indians adheres to the Indian Preference Act, prioritizing candidates in the following order: Tribal Members, Other Native Americans, and all other ethnic groups.