SharePoint Power Platform Developer and Administrator

About the role

KaylaTek is seeking a SharePoint Power Platform Developer and Administrator to provide support services for information systems across Headquarters Air Force, Air Force District of Washington, Office of the Secretary of Defense, Joint Chiefs of Staff, and other Air Force activities within the AFNCR. The position supports the Air Force National Capital Region Information Technology Services (AFNCR ITS) program by administering, developing, troubleshooting, and operating Microsoft SharePoint Online, Microsoft 365 collaboration platforms, and Power Platform solutions in enterprise and government environments.

Location: Joint Base Andrews, MD – 100% on‑site with ad‑hoc telework.
Core hours: 6 am – 6 pm.
Certifications required: Current 8140 IAT Level II (CompTIA Security+).
Security clearance: Active DoD Secret.

Responsibilities

• Provide technical support, administration, and troubleshooting for SharePoint Online (SPO) and Microsoft 365 collaboration platforms.
• Develop and maintain custom SharePoint and Power Platform solutions using JavaScript, CSS, HTML, jQuery, JSON, Bootstrap, React JS, and VS Code.
• Design, develop, and manage Power Platform tools including PowerApps, Power Automate, and Power BI dashboards/reporting solutions.
• Resolve Tier 1‑3 incidents, service requests, and operational issues in accordance with SLA and ITIL processes.
• Administer SharePoint site collections: site creation, configuration, permissions, governance, content management, and decommissioning.
• Manage SharePoint permissions, Active Directory‑integrated access controls, and user/group memberships across multiple environments.
• Design, modify, and enhance SharePoint pages, layouts, branding, and user interfaces to meet customer and mission requirements.
• Monitor SharePoint environment health, performance, usage, and availability to ensure operational stability.
• Analyze business applications and technical requirements to design and implement effective software solutions.
• Test, debug, refine, and document software solutions, improving efficiency and functionality.
• Provide technical guidance and support to team members to help meet development timelines.
• Support enterprise collaboration initiatives, modernization efforts, and process‑improvement activities across AFNCR ITS‑supported organizations.
• Utilize BMC Helix, Remedy, or ServiceNow ticketing systems to document, track, update, and resolve incidents, change requests, and service requests.
• Participate in Change Management processes, including implementation support, outage coordination, and documentation of system changes.
• Develop technical documentation, SOPs, knowledge articles, user guides, and training materials for customers and support personnel.
• Conduct customer engagement sessions to gather business and technical requirements for SharePoint and Power Platform solutions.
• Coordinate with application teams, database administrators, cybersecurity personnel, and infrastructure teams to ensure secure and compliant system operations.
• Maintain compliance with DoD, Air Force, AFNCR ITS, and cybersecurity policies, including security best practices and operational procedures.
• Support after‑hours maintenance, troubleshooting, and outage response activities as required.

Basic Qualifications

• Minimum of 6 years of relevant experience, including at least 4 years of specialized experience in applications programming and database management systems.
• Bachelor’s degree in computer science, information systems, engineering, mathematics, business/finance, or related field (or equivalent experience substitutions).
• Experience with Microsoft SharePoint Online, Microsoft 365, and Power Platform tools.
• Proficiency in modern web development languages and frameworks (JavaScript, HTML, CSS, React, JSON, Bootstrap, jQuery, etc.).
• Experience with Active Directory, permissions management, and enterprise‑level system administration.
• Ability to work independently or with minimal supervision.
• Active Secret clearance required.
• Full‑time onsite availability at Joint Base Andrews with occasional telework.

Preferred Qualifications

• Microsoft certifications related to SharePoint, Microsoft 365, Power Platform, and Power BI.
• Experience supporting Department of Defense (DoD), Air Force, or federal government environments.
• Experience supporting large‑scale enterprise SharePoint or Microsoft 365 environments.
• Experience with SharePoint branding, customization, and workflow automation.
• Knowledge of Microsoft 365 integrations and collaboration tools.
• Familiarity with ITIL processes and enterprise operational support models.
• Experience supporting secure or mission‑critical environments.

Skills & Competencies

• Enterprise SharePoint Administration
• Power Platform Development
• Customer Support & Stakeholder Engagement
• Technical Troubleshooting & Root Cause Analysis
• ITIL / Ticket Management Processes
• Technical Documentation & SOP Development
• Collaboration & Team Coordination
• Time Management & Prioritization
• Process Improvement
• Attention to Detail
• Mission‑Oriented Support Mindset

Benefits

• Medical
• Dental
• Vision
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with company matching
• Short‑Term Disability
• Long‑Term Disability