Shampooer- Housekeeping-Silver Legacy

Responsibilities

• Perform cleaning assignments in and around guest rooms which include shampooing carpets, scrubbing floors, polishing marble surfaces and furniture as needed, sweeping, etc.
• Clean both high areas (ceilings, light fixtures, etc.) and low areas (baseboards, door stops, etc.) as assigned
• Assist in minor maintenance as requested
• Follow all appropriate safety precautions including proper use of equipment and protective attire
• Report accidents and/or safety problems to supervisor immediately
• Alert guests and employees to safety hazards (e.g., wet floors)
• Use cleaning chemicals in a safe manner according to labels and written instructions, and only in the combinations and quantities specified by the supervisor
• Report serious problems to the Floor Supervisor/Housekeeping Office
• Keep all equipment clean, properly stored, and in working order
• Report any needed mechanical repairs to the maintenance supervisor
• Remove Room Service dishes from guest room hallways for prompt pick-up
• Check all lamps and fixtures in your assigned area for burned out bulbs
• Complete training of blood borne pathogen procedures
• Attend regularly scheduled departmental meetings
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Qualifications

• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, and communicate verbally in English and Spanish
• Self-motivated and detail oriented
• Possess initiative and high energy level
• Must be able to follow instructions, influence others, meet time requirements, and have memorization skills
• Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures
• High School diploma or equivalent

Additional Requirements

• Work may be performed in confined areas which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
• Work entails use of solvents/oils, mechanical and electrical devices
• May come into contact with fumes/odors and dirt/dust
• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
• Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
• Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs
• Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination

Guest Service Standards

• Employee is required to meet and deliver our core values, service standards, and family style service
• Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests
• Above average speech – both speaking and reading/writing English
• Need excellent interpersonal skills
• Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed