Shampooer/Floor Care Attendant

About the role

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Responsibilities

• Operate specialized equipment to deep clean carpets, removing dirt, stains, and odors for a fresh, polished look.
• Maintain floors and public spaces to meet Loews’ high standards of cleanliness and presentation.
• Partner with Engineering and other departments on special projects and maintenance needs.
• Inspect housekeeping items and equipment, reporting deficiencies promptly.
• Attend departmental meetings and contribute to a collaborative, team-focused environment.
• Provide accurate information about hotel facilities and assist guests with professionalism and care.
• Follow OSHA safety protocols and departmental procedures for chemical use, protective gear, and emergency situations.
• Maintain a positive attitude and professional appearance at all times.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Perform other duties as assigned.

Requirements

• A hospitality enthusiast who thrives on creating a clean, inviting environment that makes guests feel at home.
• A detail-oriented professional who notices the little things that make a big difference and takes action to keep everything spotless.
• A reliable team player who values collaboration and steps in to support their team whenever needed.
• A safety advocate who follows protocols and prioritizes safe practices for themselves and others.
• A positive problem solver who approaches challenges with a can-do attitude and a commitment to excellence.

Qualifications

• A high school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to stand, stoop, bend, walk during entire shift.
• Ability to lift and/or move up to 150lbs.
• Ability to work a flexible schedule, including weekends and holidays as required.