SF Case Manager Virginia Beach

About the role

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Responsibilities

• Visit clients in their homes (daily local travel).
• Serve as the go-to guide for families navigating waiver programs.
• Write plans of care and assessments that drive meaningful outcomes.
• Troubleshoot challenges such as service authorizations and timesheets.
• Build lasting relationships with families grounded in respect, patience, and trust.
• Work remotely from your laptop or tablet.

Requirements

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required—heart and experience matter most.
• Tech-savvy enough for email, documents, spreadsheets, portal navigation, and video calls.
• A valid driver’s license and reliable vehicle (no client transport).
• Strong written and spoken communication skills.
• Ability to pass a background check and provide 2 professional references.

Qualifications

Person-Centered Thinking/Planning training is a bonus.

Benefits

• Paid Training
• Paid Holidays:
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24 through January 1
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more)