SF Case Manager Virginia Beach

About the role

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives. If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

Responsibilities

You will hit the road (locally!) to visit clients in their homes and be the go-to guide for families navigating waiver programs. Your tasks will include writing up plans of care and assessments, troubleshooting challenges, and building lasting relationships with families.

• Visit clients in their homes
• Guide families through waiver programs
• Write plans of care and assessments
• Troubleshoot challenges like service authorizations, timesheets, and more
• Build relationships with families based on respect, patience, and trust
• Work remotely from your laptop/tablet

Requirements

• At least 2 years of experience supporting individuals with disabilities or the elderly
• No degree required
• Tech-savvy enough for email, docs, spreadsheets, portal navigation, and video calls
• A valid driver’s license & reliable vehicle (no client transport)
• Great communication—both written and spoken
• Able to pass a background check + provide 2 professional references
• Bonus points if you’ve got Person-Centered Thinking/Planning training

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k) with Employer Match
• Paid Training
• Paid Holidays (including Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Day after Thanksgiving, and Winter Break)
• 1 Floater Holiday: 8 hours to be used on any day of your choice
• Disability, Life, and AD&D—company paid
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more)

MUST live in VA and be able to travel locally to client homes daily.