Setup Tech

About the Role

The Setup Technician plays a critical role in achieving On Time in Full Deliveries and Returns, ensuring high levels of product quality (< 60-day call & First Time Quality) for our customers. This position is essential to WillScot's mission as North America’s leading provider of complete temporary space solutions, serving customers across 260+ locations in the United States, Canada, and Mexico.

Responsibilities

• Performs duties essential to setting up units, including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Installs and removes skirting as required.
• Completes duties essential to the knock-down of buildings, including building shipping walls, securing exterior walls, separating buildings, disconnecting utilities and mate-line crossovers, securing items for shipment, cleaning sites, and removing installations such as blocks, steps, anchors, ramps, ABS pads, and steel piers.
• Performs service work for customer units on-site, including electrical and plumbing tasks.
• Executes customer modifications.
• Completes Work Orders and Service Orders via the Field Service Application.
• Maintains the proper working condition of all tools and equipment used.
• May be assigned duties pertaining to Branch Service Tech or Field Service Tech as needed.
• Forms and maintains good relationships with external and internal customers at all levels of the organization.

Qualifications

• High School diploma or GED.
• Carpentry skills and familiarity with construction trades are required.
• Set-up and knockdown experience preferred.
• Some experience with customer relationship management is preferred.
• Previous management experience or working with other trades is a plus.
• Basic computer knowledge and good communication skills are necessary for interacting with customers, sales people, contractors, shop personnel, and co-workers.
• Ability to work independently in a fast-paced environment.
• Current valid driver's license and a good driving record.

Benefits

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more!