Settlement Pre-Processor

About the role

The Pre-Processor is responsible for initial title order preparation and general clerical and administrative duties.

Responsibilities

• Enter orders and open files
• Enter processing and breaking down files
• Order Title surveys
• Prepare documents
• Ensure all files are scanned and recorded
• Assist with payoffs and HOA information
• Providing office and reception support. Answer phone calls, maintain the lobby and front desk. Keep conference room clean and well stocked.
• Develop and implement organized filing systems
• Maintain and order office supplies
• Schedule appointments and events
• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities.
• Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices.

Qualifications

• Education: High school diploma or equivalent combination of training and education
• Experience: 2+ years of administrative experience
• Previous real estate experience desired
• Intermediate level Microsoft Office experience

Skills

• Excellent communication and customer service skills
• Detail-oriented with strong organizational and problem-solving abilities

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

Pay

Wage: $22.00 - $23.00 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.