Services Sr Analyst
Lowe's Companies, Inc. · Mooresville, NC · 1 mo ago
OTHR$86/hrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Your Impact" and "What You Will Do" and "Required Qualifications" and "Preferred Skills/Education". Also "Where You’ll Be". Also "About Lowe’s". Also maybe "Pay" not present, so we should not include Pay section. Schedule? Not present (though mentions 5 days per week in office, but that's location requirement, not schedule? It says "in-person work is required 5 days per week in the office". That could be schedule info. The rule: include a section ONLY when posting has real, specific content for it. It does mention schedule: "in-person work is required 5 days per week in the office". That's schedule info. So we could include a Schedule section with that detail. Benefits? Not specific; they link to benefits page but no detail. So we should not include Benefits unless specific. Pay: they say "Starting rate of pay may vary based on factors..." Not specific; we should not include Pay because no concrete figure. So we include sections: About the role? Actually "Your Impact" could be considered About the role. Use heading for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings. The posting has sections: Your Impact (summary of role), What You Will Do (responsibilities), Required Qualifications (requirements), Preferred Skills/Education (skills/preferred), Where You’ll Be (location/schedule?), About Lowe’s (company info). We'll map:
- About the role: could be "Your Impact". We'll put that as
About the role
maybe. But we need to follow instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings. The posting has sections: Your Impact (summary of role), What You Will Do (responsibilities), Required Qualifications (requirements), Preferred Skills/Education (skills/preferred), Where You’ll Be (location/schedule?), About Lowe’s (company info). We'll map:
- About the role: could be "Your Impact". We'll put that as About the role
with paragraph(s) from Your Impact.
- Responsibilities: "What You Will Do". Use Responsibilities
with - items.
- Requirements: "Required Qualifications". Use
Requirements
with - .
- Skills: "Preferred Skills/Education". Use
Skills
with - .
- Schedule: mention "in-person work is required 5 days per week in the office at the Mooresville, NC location." Also maybe "Most business meetings are planned around the Eastern time zone." We'll include that.
- Possibly also a section "Location" but not in list; we could incorporate schedule/location into Schedule or maybe a separate section not in list but we should stick to allowed headings. Could also put location under About the role? But better to include Schedule.
- About Lowe’s: could be a separate section maybe not in list but we could include as
About Lowe’s
though not in the examples but allowed? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. We can still include About Lowe’s as a heading; it's not prohibited. We'll include it.
We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines.
We need to preserve all substantive information. Let's extract content.
Original text:
"Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration."
That's introductory fluff; maybe part of About the role? Could be included.
"Your Impact The Services Sr. Analyst advances the Provider Experience Group’s mission to make Lowe’s the Providers’ #1 choice to do business with. This role transforms PROvider feedback, operational data, and business priorities into actionable insights, scalable reporting, and project execution that strengthen the Independent Service PROvider network and support corporate and field teams. The Sr. Analyst builds decision-support tools, monitors KPIs, investigates performance trends, and delivers clear recommendations that improve business outcomes. The role also leads initiatives from concept through launch by gathering requirements, aligning stakeholders, managing execution, and measuring results. Through cross-functional partnership with Provider Experience, Installations, Merchandising, Operations, Finance, and Technology, this role helps deliver programs, tools, and processes that improve the Provider experience and support scalable network growth."
That's Your Impact.
"What You Will Do Build, maintain, and govern standardized reporting, dashboard, and workflow tools that ensure accurate metrics, reliable data refreshes, validation, visibility, action tracking, and informed decision-making for the Provider Management Team. Analyze multiple data sources to identify trends, risks, root causes, performance variances, and improvement opportunities; translate findings into actionable recommendations. Lead and support assigned Provider Experience Group PMO projects from intake through implementation, including scope definition, requirements gathering, stakeholder alignment, testing, launch readiness, execution tracking, and post-launch follow-up. Partner cross-functionally with Provider Experience, Services teams, and other business partners to improve processes, gather feedback, and support strategic initiatives. Document business requirements, reporting logic, workflows, standard operating procedures, governance processes, and tool administration practices to support consistency and scalability."
That's responsibilities.
"Required Qualifications Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person"
Note missing spaces; we need to parse: "Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience 3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis 3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person". We'll format as list items.
"Preferred Skills/Education Master’s degree in Business Data Analytics or related field, or equivalent experience5 years of experience in cross-functional project management, analytic design, report development, and root cause analysis5 years of experience owning and presenting projects, updates to small and large groups virtually and in person"
Similarly.
"Where You’ll Be Associates are required to relocate to the Mooresville/Charlotte region to foster collaboration and facilitate improved testing and support. Lowe’s supports a Flex Office concept where in-person work is required 5 days per week in the office at the Mooresville, NC location. Most business meetings are planned around the Eastern time zone."
That's location/schedule.
"About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com."
Then EEO boilerplate etc which we remove.
Also "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
We should not include Pay or Benefits sections because no concrete info.
Now produce HTML.
We'll have sections:
About the role
Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
The Services Sr. Analyst advances the Provider Experience Group’s mission to make Lowe’s the Providers’ #1 choice to do business with. This role transforms PROvider feedback, operational data, and business priorities into actionable insights, scalable reporting, and project execution that strengthen the Independent Service PROvider network and support corporate and field teams. The Sr. Analyst builds decision-support tools, monitors KPIs, investigates performance trends, and delivers clear recommendations that improve business outcomes. The role also leads initiatives from concept through launch by gathering requirements, aligning stakeholders, managing execution, and measuring results. Through cross-functional partnership with Provider Experience, Installations, Merchandising, Operations, Finance, and Technology, this role helps deliver programs, tools, and processes that improve the Provider experience and support scalable network growth.
Alternatively combine into one paragraph but okay.
Responsibilities
- Build, maintain, and govern standardized reporting, dashboard, and workflow tools that ensure accurate metrics, reliable data refreshes, validation, visibility, action tracking, and informed decision-making for the Provider Management Team.
- Analyze multiple data sources to identify trends, risks, root causes, performance variances, and improvement opportunities; translate findings into actionable recommendations.
- Lead and support assigned Provider Experience Group PMO projects from intake through implementation, including scope definition, requirements gathering, stakeholder alignment, testing, launch readiness, execution tracking, and post-launch follow-up.
- Partner cross-functionally with Provider Experience, Services teams, and other business partners to improve processes, gather feedback, and support strategic initiatives.
- Document business requirements, reporting logic, workflows, standard operating procedures, governance processes, and tool administration practices to support consistency and scalability.
Requirements
- Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience
- 3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis
- 3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person
Skills
- Master’s degree in Business Data Analytics or related field, or equivalent experience
- 5 years of experience in cross-functional project management, analytic design, report development, and root cause analysis
- 5 years of experience owning and presenting projects, updates to small and large groups virtually and in person
Schedule
Associates are required to relocate to the Mooresville/Charlotte region to foster collaboration and facilitate improved testing and support. Lowe’s supports a Flex Office concept where in-person work is required 5 days per week in the office at the Mooresville, NC location. Most business meetings are planned around the Eastern time zone.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
We should ensure no extra blank lines? It's fine.
Check we didn't include Pay/Benefits. Good.
We removed EEO
Requirements
with- .
- Skills: "Preferred Skills/Education". Use
Skills
with- .
- Schedule: mention "in-person work is required 5 days per week in the office at the Mooresville, NC location." Also maybe "Most business meetings are planned around the Eastern time zone." We'll include that.
- Possibly also a section "Location" but not in list; we could incorporate schedule/location into Schedule or maybe a separate section not in list but we should stick to allowed headings. Could also put location under About the role? But better to include Schedule.
- About Lowe’s: could be a separate section maybe not in list but we could include as
About Lowe’s
though not in the examples but allowed? The instruction says usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. We can still include About Lowe’s as a heading; it's not prohibited. We'll include it. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines. We need to preserve all substantive information. Let's extract content. Original text: "Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration." That's introductory fluff; maybe part of About the role? Could be included. "Your Impact The Services Sr. Analyst advances the Provider Experience Group’s mission to make Lowe’s the Providers’ #1 choice to do business with. This role transforms PROvider feedback, operational data, and business priorities into actionable insights, scalable reporting, and project execution that strengthen the Independent Service PROvider network and support corporate and field teams. The Sr. Analyst builds decision-support tools, monitors KPIs, investigates performance trends, and delivers clear recommendations that improve business outcomes. The role also leads initiatives from concept through launch by gathering requirements, aligning stakeholders, managing execution, and measuring results. Through cross-functional partnership with Provider Experience, Installations, Merchandising, Operations, Finance, and Technology, this role helps deliver programs, tools, and processes that improve the Provider experience and support scalable network growth." That's Your Impact. "What You Will Do Build, maintain, and govern standardized reporting, dashboard, and workflow tools that ensure accurate metrics, reliable data refreshes, validation, visibility, action tracking, and informed decision-making for the Provider Management Team. Analyze multiple data sources to identify trends, risks, root causes, performance variances, and improvement opportunities; translate findings into actionable recommendations. Lead and support assigned Provider Experience Group PMO projects from intake through implementation, including scope definition, requirements gathering, stakeholder alignment, testing, launch readiness, execution tracking, and post-launch follow-up. Partner cross-functionally with Provider Experience, Services teams, and other business partners to improve processes, gather feedback, and support strategic initiatives. Document business requirements, reporting logic, workflows, standard operating procedures, governance processes, and tool administration practices to support consistency and scalability." That's responsibilities. "Required Qualifications Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person" Note missing spaces; we need to parse: "Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience 3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis 3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person". We'll format as list items. "Preferred Skills/Education Master’s degree in Business Data Analytics or related field, or equivalent experience5 years of experience in cross-functional project management, analytic design, report development, and root cause analysis5 years of experience owning and presenting projects, updates to small and large groups virtually and in person" Similarly. "Where You’ll Be Associates are required to relocate to the Mooresville/Charlotte region to foster collaboration and facilitate improved testing and support. Lowe’s supports a Flex Office concept where in-person work is required 5 days per week in the office at the Mooresville, NC location. Most business meetings are planned around the Eastern time zone." That's location/schedule. "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." Then EEO boilerplate etc which we remove. Also "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." We should not include Pay or Benefits sections because no concrete info. Now produce HTML. We'll have sections:
About the role
Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
The Services Sr. Analyst advances the Provider Experience Group’s mission to make Lowe’s the Providers’ #1 choice to do business with. This role transforms PROvider feedback, operational data, and business priorities into actionable insights, scalable reporting, and project execution that strengthen the Independent Service PROvider network and support corporate and field teams. The Sr. Analyst builds decision-support tools, monitors KPIs, investigates performance trends, and delivers clear recommendations that improve business outcomes. The role also leads initiatives from concept through launch by gathering requirements, aligning stakeholders, managing execution, and measuring results. Through cross-functional partnership with Provider Experience, Installations, Merchandising, Operations, Finance, and Technology, this role helps deliver programs, tools, and processes that improve the Provider experience and support scalable network growth.
Alternatively combine into one paragraph but okay.Responsibilities
- Build, maintain, and govern standardized reporting, dashboard, and workflow tools that ensure accurate metrics, reliable data refreshes, validation, visibility, action tracking, and informed decision-making for the Provider Management Team.
- Analyze multiple data sources to identify trends, risks, root causes, performance variances, and improvement opportunities; translate findings into actionable recommendations.
- Lead and support assigned Provider Experience Group PMO projects from intake through implementation, including scope definition, requirements gathering, stakeholder alignment, testing, launch readiness, execution tracking, and post-launch follow-up.
- Partner cross-functionally with Provider Experience, Services teams, and other business partners to improve processes, gather feedback, and support strategic initiatives.
- Document business requirements, reporting logic, workflows, standard operating procedures, governance processes, and tool administration practices to support consistency and scalability.
Requirements
- Bachelor’s degree in Business Data Analytics or a related field, or equivalent experience
- 3 years of experience in cross-functional project management, analytic design, report development, and root cause analysis
- 3 years of experience owning and presenting projects, updates to small and large groups, virtually and in person
Skills
- Master’s degree in Business Data Analytics or related field, or equivalent experience
- 5 years of experience in cross-functional project management, analytic design, report development, and root cause analysis
- 5 years of experience owning and presenting projects, updates to small and large groups virtually and in person
Schedule
Associates are required to relocate to the Mooresville/Charlotte region to foster collaboration and facilitate improved testing and support. Lowe’s supports a Flex Office concept where in-person work is required 5 days per week in the office at the Mooresville, NC location. Most business meetings are planned around the Eastern time zone.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
We should ensure no extra blank lines? It's fine. Check we didn't include Pay/Benefits. Good. We removed EEO
- .
- Schedule: mention "in-person work is required 5 days per week in the office at the Mooresville, NC location." Also maybe "Most business meetings are planned around the Eastern time zone." We'll include that.
- Possibly also a section "Location" but not in list; we could incorporate schedule/location into Schedule or maybe a separate section not in list but we should stick to allowed headings. Could also put location under About the role? But better to include Schedule.
- About Lowe’s: could be a separate section maybe not in list but we could include as