Services Sales Executive

About the role

The Service Sales Executive (SSE) at NiCE is responsible for promoting, selling, and driving maximum value with the NICE’s Value Realization Services (VRS) portfolio for existing and new customers across the Americas region. This role requires a candidate with at least 8 years of selling and customer management experience in the IT industry, preferably with experience selling services to high-level executives.

Responsibilities

• Become the Subject Matter Expert and act as a "go-to" person for Americas sales team for VRS selling
• Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure
• Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change
• Develop a Go-To-Market (GTM) strategy and maintain Continuous (VRS) pipeline
• Focus on services-only sales (unattached to product) that drive customer value and success
• Mine the current NICE installed base and develop new VRS opportunities - "Tailor" and expand the solutions to fit specific customer requirements while working closely NICE VRS business
• Work and offer proposed NICE VRS solutions and articulate their true value based upon customer’s strategy and directions
• Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data
• Ensure on-going and continuous value to drive renewals of sold accounts

Requirements

• Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience)
• Excellent presentation skills and interpersonal relationships
• Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities
• Understanding current technologies and IT related infrastructure and business challenges
• High-level technical skills & fast learning curve of product & application
• Experience/knowledge of Service as it relates to AI, CCaaS and CX in areas such as Business and Advisory Consulting, Transformation Consulting and Managed Services

Qualifications

• Self-starter, "out of the box" thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions
• Build good working relationship and cooperation with the regional presales / sales organization

Skills

• Strong communication and negotiation skills
• Ability to work independently and manage multiple projects simultaneously
• Knowledge of CRM tools and systems

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities
• Health and wellness programs

Pay

Compensation is competitive and commensurate with experience.

Schedule

The position offers a flexible schedule to accommodate the needs of the candidate and the company.

Location

Candidates must reside in the Central or Eastern time zone.