Services Operations Manager - Macon, GA

Principal Duties & Responsibilities

• Manage all Valve Repair/machining activities occurring at the facility with special concerns for safety, quality, production, profit, and cost.
• Cook up and oversee Valve Repair/machining activities (including inventory and purchasing department) to ensure availability of product and efficient use of materials, equipment, and employees.
• Assign work to Valve Repair personnel; set work schedules; inspect work and evaluate performance.
• Direct supervision and motivation of all Valve Repair production personnel.
• Oversee and ensure the efficiency and quality of supervisory and staff.
• Plan schedules for Valve Repair lead hands & machinist.
• Quality control of valve testing and valve repair activities and product.
• Develop and implement quality control procedures to ensure that all work produced in the Valve Repair shop meets quality requirements.
• Ensure that all Valve Repair personnel are properly certified and trained (i.e. National Board certifications).
• Understand and enforce certification guidelines relating to safety relief procedures.
• Inspect Valve Repair facilities and equipment. Make changes in allocation of space and storage of product.
• Evaluate and recommend major equipment additions / modifications.
• Provide and maintain accurate Valve Repair timelines.
• Develop production goals and track results for Valve Repair jobs in progress. Monitor, plan and schedule jobs to ensure on-time shipments and maximize efficiency.
• Take ownership of delegated projects and manage to completion.
• Enforce policies and procedures and ensure compliance with all Legislated and Company safety procedures.

Knowledge & Skills

• General knowledge valve repair/machining equipment, modern shop technology, equipment, practices and procedures.
• Valve Repair experience – familiarity with production planning and scheduling.
• Knowledge and experience in NBIC regulatory requirements and safety practices.
• Manage the adherence to prescribed procedures to ensure quality standards are met.
• Shop, personnel, and project management experience.
• Ability to implement and adhere to strict schedules, timelines, and budgets.
• Highly organized and able to multi-task effectively, make quick decisions, and efficiently organize others.
• Able to work in a fast-paced setting and put in additional hours to meet deadlines and schedules.
• Ability to organize, coordinate, supervise and monitor the performance of Valve Repair personnel.
• Ability to instruct or train staff in specific operating and technical work methods or procedures.
• Strong leadership skills. Able to manage a diverse group of people and motivate staff to work together as one team.

Essential Performance Skills

• Computer Skills: Knowledge and extensive experience with MS Office Products including Word, Excel, Access, Power Point, and MS Project Manager.
• Energizing: The ability to create positive energy in both individuals and groups.
• Organization and Planning: Able to organize or schedule multiple tasks, people, or services; develop realistic action plans while being sensitive to time constraints and resource availability.
• Versatility: The ability to modify one’s own behavior style to respond to the needs of others while maintaining one’s own objectives.
• Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well.
• Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Team Building: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.