ServiceNow Tester-BCM -Technical Consultant

About the role

The Fujitsu SaaS practice is seeking a skilled ServiceNow Test Consultant (Tester) to join their dynamic solutions team. This role will suit a motivated ServiceNow Tester with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements.

Responsibilities

• Create, execute, and manage test plans, cases, and scripts for ServiceNow ITAM modules.
• Work closely with the development and business teams to understand functional and technical requirements.
• Provide insights and expertise to enhance test case creation and execution.
• Perform system, integration, regression, and user acceptance testing.
• Identify, document, and track bugs, defects, and enhancements in a defect tracking system.
• Report and communicate testing progress, results, and other relevant information to project stakeholders.
• Ensure thorough documentation of testing activities.
• Collaborate with developers and other testers to ensure thorough testing from a technical and user perspective.
• Provide feedback and suggestions for improving the quality of the SecOps environment.
• Stay updated on the latest industry best practices and new technologies relevant to software testing and ServiceNow platform.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in software testing, with a focus on ServiceNow platform testing, particularly in ITAM modules.
• Strong knowledge of software QA methodologies, tools, and processes.
• Proficient in writing clear, concise, and comprehensive test plans and test cases.
• Experience with both white box and black box testing.
• Proficiency with JavaScript and other scripting languages for automated testing.
• Familiarity with REST and SOAP web services.
• Exceptional attention to detail, problem-solving skills, and ability to work in a collaborative team environment.
• Excellent communication skills, both verbal and written.
• Preferred ServiceNow Certified Implementation Specialist - Security Operations or other relevant ServiceNow certifications.
• ITIL Certification.
• Any other relevant certifications in software testing or security.

Skills and Experience Requirements

Skills and experience requirements include a Bachelor's degree in Computer Science, Information Systems, or a related field, 5+ years of experience in software testing, particularly in ServiceNow platform testing, ITIL Certification, and preferred certifications in ServiceNow or software testing.