ServiceNow Technical Senior Consultant

About the role

Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization.

Responsibilities

• Provide best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment.
• Participate in the design of projects and assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development.
• Build and drive high-performing relationships with strategic development partners to ensure high-quality delivery of all aspects of solution development.
• Be an integral part of the team responsible for solution design and review of all business process and system-level changes as part of continual service improvement.
• Provide design perspectives to process teams to maintain consistency, stability, and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap.

Qualifications

• 4+ years of relevant ServiceNow IT consulting or industry experience
• 3+ years of experience in large technology engagements
• 2 full life cycle implementations
• Team lead experience
• Ability to travel up to 50%
• Must be legally authorized to work in the United States without the need for employer sponsorship
• Bachelor's Degree or equivalent experience
• Preferred Skills: ServiceNow certification in one or more areas, Experience with XML, and SQL, Advanced degree in the area of specialization, Module experience: CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P), Experience with GBS on NOW, NOW Assist, Creator Workflow, Information for applicants with a need for accommodation: here

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

Schedule

Not specified